Privacy Policy for Newcastle Carpet Cleaning
Effective Date: April 10, 2025
At Newcastle Carpet Cleaning, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
We collect personal information that is necessary for providing our carpet and upholstery cleaning services. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and postal address.RES
- Service Details: Information regarding the services you request, including property address and service preferences.
- Payment Information: Billing details such as credit card information or bank account details.
2. How We Use Your Information
Your personal information is used for the following purposes:
- Service Provision: To deliver the cleaning services you request and communicate with you regarding service details.Hollard Insurance Australia+1Small Business Australia+1
- Billing and Payments: To process payments and manage billing inquiries.
- Customer Support: To respond to your inquiries, feedback, or complaints.
- Marketing Communications: To inform you about our services, promotions, and updates, if you have opted to receive such communications.
3. Disclosure of Your Information
We may disclose your personal information to:
- Service Providers: Third-party contractors or suppliers who assist us in delivering our services, such as payment processors and marketing agencies.
- Legal Requirements: Authorities or regulatory bodies, if required by law or to protect our legal rights.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Access and Correction
You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your user experience. Cookies are small data files stored on your device that help us analyze web traffic and personalize content. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Newcastle Carpet Cleaning
Email: [email protected]
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.