There’s no shortage of products claiming to be the “best pet stain and odour remover” — from enzyme sprays to fragrance-free formulas. You’ll find bottles promising to rid your floors, furniture, and mattresses of urine, faeces, vomit, or blood. But while these cleaners might mask the smell temporarily, they rarely tackle the organic matter deep in your carpet fibers. It is crucial to check care labels or cleaning instructions before using any DIY products to ensure compatibility and avoid damage.
Most supermarket odour removers can’t:
This is where professional carpet cleaning comes in. The availability of professional-grade products ensures more effective and reliable solutions compared to DIY options.
Our team uses advanced enzyme-based formulas and hot water extraction to completely eliminate both stains and odours caused by pets — even ones that have been sitting there for weeks or months. These enzymes break down organic matter on a microbial level, effectively destroying the source of the stains. We don’t just spray and hope for the best. We treat the organic stains, sanitise the area, and restore your carpet, rug, or couch to its original condition.
It is crucial to use our cleaning solutions as directed for optimal results.
Here’s what makes our Newcastle service different:
✅ Safe for pets and humans – No harmful chemicals or overpowering fragrance.
✅ Targets bacteria and odour at the source – Not just surface-level cleaning.
✅ Great on all surfaces – Including carpet, rugs, fabric furniture, grout, tiles, and even mattresses.
✅ No hidden costs – Honest pricing with a free quote upfront.
From new puppies to older cats, we’ve seen it all — and cleaned it all.
💧 Dog urine: Causes unpleasant ammonia smells and can stain lighter carpets. Urine stains are particularly challenging to remove because they contain non-water soluble components that retain odors. Prompt treatment is essential to prevent odor development, as traditional cleaners often fail to break down the organic matter effectively.
🐾 Cat faeces: Particularly odorous and often soaked into corners or under furniture.
💥 Vomit: High in acid and can bleach carpets or eat away at soft surfaces if not removed quickly.
🩸 Blood: One of the trickiest to remove without damaging fibres or dyes.
🍼 Milk & formula: Forgotten baby bottles or pet food spills can cause sour smells.
🧽 General pet dirt & matter: From muddy paws to oily fur spots, pets leave behind more than you think.
Even if you think the stain is “normal” and will dry up, untreated pet stains quickly become permanent. Over time, the heat and moisture in your home allow bacteria to multiply, deepening the stain and intensifying the smell. This is especially true for carpeted areas, couches, and bedding, where odour remover sprays simply don’t penetrate.
To ensure maximum effectiveness, make sure the cleaning solution comes into direct contact with the stains and the surrounding area, allowing the enzymes to interact fully with the organic material.
The longer you leave it, the harder it is to fully restore your home.
You might have tried one of the many pet stain removers available — maybe you’ve used brands like PetLab, Nature’s Miracle, or Wee Off. They’re great for quick touch-ups. But for lasting results on tough stains and odours, nothing beats a local Newcastle carpet cleaner who knows how to get deep into the fibres and break down stubborn organic matter. It’s important to use cleaning agents that are safe and non-toxic, especially for sensitive individuals such as asthma and allergy sufferers.
We use heat, pressure, and specially formulated enzyme solutions to lift the toughest pet stains, from urine in carpet padding to vomit on upholstered furniture. Our professional cleaning solutions contain safe ingredients, free from harsh or toxic chemicals like Hydrogen Peroxide, parabens, and phosphates. Then we sanitise and deodorise, so your house smells fresh — not like synthetic fragrance, but like clean.
🛋️ Carpet – from hallway runners to full lounge rooms
🪑 Furniture & Upholstery – including couches, dining chairs, and ottomans
🛏️ Mattresses – where pet urine or milk stains often go unnoticed
🧱 Tiles & Grout – for when your dog has a habit of marking in the corner
🪵 Wood & Concrete – using tailored low-moisture treatment
Got a unique surface? Just ask – we’ve likely cleaned it before. It’s important to test the product on various surfaces, including clothing, to ensure it does not cause damage.
If your dog or cat has left your home smelling a little less than fresh, don’t just cover it up — clean it properly.
We’re Newcastle locals, and we know how to treat Newcastle homes. Whether you’re in Mayfield, Merewether, New Lambton, or Kotara, we offer fast, friendly, and fully effective carpet cleaning services that eliminate pet stains and odours — no matter how long they’ve been there. Compared to other products available on the market, our professional cleaning services provide a superior solution for pet stain and odor removal.
Odours and stains won’t vanish with wishful thinking — or with another bottle of pet stain odour remover from the hardware store. If you want your home back to normal, let the professionals handle it.
We’ll remove the smell. We’ll lift the stain. And we’ll help you love your floors again.